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Cancellation Policy

Please note that the cancellation policy is designed to ensure the availability of Samantha's coaching services to all clients.  It is understood that unexpected circumstances may arise, but it is important to respect the time and commitment of both Samantha and other clients. Your understanding is much appreciated.

For all types of session; 1:1, group or corporate

- Cancellation requests must be made at least 24 hours before the scheduled health coaching session, and acknowledged by Samantha.  The session will be rescheduled at a mutually convenient time with no additional fee.

- In the case of a no-show or failure to provide at least 24 hours' notice of cancellation, the session will be considered forfeited and no refund or rescheduling option will be available.

- In the event of an emergency or unforeseen situation, exceptions may be made on a case-by-case basis.

If Samantha needs to cancel a session, reasonable efforts will be made to reschedule at a mutually convenient time.

Samantha reserves the right to terminate the coaching relationship in the event of repeated cancellations or missed sessions.

 

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